Privacy Policy

Ronald McDonald House Charities of Western New York, Inc. (RMHCWNY) is pleased to provide information to all of its customers about its online privacy policy. Because we gather important information from our visitors, we have established this privacy policy as a means to communicate our information gathering and dissemination practices. This privacy policy is effective with respect to any data that we’ve collected, or collect, about and/or from you.

Contact Information
780 West Ferry Street
Buffalo, New York 14222

Types of Information Collected and How It Is Used
RMHCWNY gathers personal information, such as first and last names, home addresses, e-mail addresses, phone numbers, and credit card numbers, only when voluntarily submitted by you. If you make an online donation, personal information will be collected from you in order to process that donation.

By providing your personal information, you give RMHCWNY permission to, and we may, use personal information collected from you to send you information, such as RMHCWNY updates or information regarding new Ronald McDonald House openings, fund-raising campaigns or major grant initiatives. If you elect to opt-out of receiving such materials, we will not send them to you.

Security of Donor Information

Donor information is stored within a donor management database within RMHCWNY.   Access to the database is restricted to persons with legitimate business need to access or modify the information contained therein.

Sharing of Personal Information
Companies may be engaged by RMHCWNY to perform a variety of functions, such as assisting with donation collection, providing technical services for our Internet sites, etc. Such companies may have access to personal information if needed to perform certain functions. However, these companies may use such personal information only for the purpose of performing that function and may not use it for any other purpose.

Other than as provided in this privacy policy, RMHCWNY does not sell, transfer or disclose personal information to third parties.

RMHCWNY reserves the right to use or disclose any information as needed to satisfy and comply with any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.

If you have any questions, or at any time you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by  contacting us at the postal address or email address listed below. In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please contact us through the address listed below. We may retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

If you would like to unsubscribe from our email list, please use the unsubscribe link at the bottom of our newsletter emails or contact us through the postal address listed below. It may take up to two weeks to remove you from all of our email newsletters if we have one in production when you request to be removed.

780 West Ferry Street
Buffalo, New York 14222

“Cookies” are pieces of information that an Internet site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow a certain Internet site to remember important information that will make your use of the site more convenient. Like most Internet sites, RMHCWNY uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous, aggregate basis. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the RMHCWNY web site.

We use Google services, such as Google Analytics, as well as other third party vendors that place first-party and/or third-party cookies on a browser across our websites. Google Analytics is a web analytics tool that helps websites and online services collect and analyze information about how visitors use and interact with their sites and services, and based on information collected and analyzed through Google Analytics sites and services. Google Analytics uses first-party cookies to track visitor interactions and to collect information about how visitors use our site. Google Analytics collects and reports usage information anonymously without identifying any particular visitor individually.

Google’s ability to use and share information collected by Google Analytics about your visits to our site is subject to the Google Analytics Terms of Use published at and the Google Privacy Policy published at Disabling cookies on your browser may be able to prevent Google Analytics from recognizing you on return visits our site. To opt out of Google tracking, please visit their opt-out page.

No Collection of Children’s Personal Information
This site is a general audience website and is not directed at children under the age of 13. We do not knowingly collect any personally identifiable information from children under the age of 13. We reserve the right to delete any information we believe to be in violation of this privacy policy.

Online Tracking / Do Not Track
We do not track our visitors across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your internet browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

Notice to California Residents – Your California Privacy Rights
Under California Civil Code Section 1798.83 (known as the “shine the light” law), California residents have a right to request an information-sharing disclosure from a business to which they have provided personal information and which has disclosed their personal information to a third party in the prior calendar year for that third party’s direct marketing use (i.e., not for use in the business’s own marketing).

Other than as specifically described in this Privacy Policy, we do not share your personal information with a third party for that third party’s direct marketing use, unless we have your opt-in consent. To make a request for information-sharing disclosure under this law, please email us at Please note that, under this law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any requests that are not sent to the above-designated email address.

Links to Other Sites
We may offer links to sites that are not operated by RMHCWNY. If you visit one of these linked sites, you should review their privacy and other policies. RMHCWNY is not responsible for the privacy practices or the content of such sites.

Social Media Platforms
Our website includes social media features, like a Facebook button for accessing the RMHCWNY Facebook page. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. We also maintain presences on social media platforms like Facebook, Twitter, and LinkedIn. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

No Liability
You understand that electronic communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, or other electronic means. You agree that we are not responsible for any electronic communication and/or any of your data which may be lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by us. We do not guarantee that your information will not be misused or disclosed to third parties. We will not have any liability to you for any such misuse or disclosure.

We Operate in the United States
Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy, including offering a data processing agreement. By using the RMHCWNY website, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this policy.

Changes to our Privacy Policy
Our privacy policy was last updated January 23, 2017. From time to time, it may be necessary for RMHCWNY to change its privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.