Ronald McDonald House Charities of Western New York expanded their programs beyond the House on West Ferry, sponsoring Hospital Programs within the John R. Oishei Children’s Hospital (OCH) including our Family Lounge and Happy Wheels Cart.
Our Family Lounge & Family Laundry Room
Located on the fifth floor of OCH, our Family Lounge is a welcoming, home-like space for families, just steps away from their children in the hospital. Markedly different than its clinical surroundings, our Family Lounge provides families a break from the stress of the hospital environment where they can relax and have a snack.
This valuable service enables families to experience some restorative time for themselves without having to step too far away from their child’s bedside or leave the hospital. Our Family Lounge provides family members and other caregivers a place to rest and refresh and prepare for the emotional and mental demands of having a child in the hospital. Our Family Laundry Room is located across the hall from our Family Lounge.
Services for Families
The Family Lounge offers a range of complimentary amenities in a warm, home-like environment away from the beeps of the hospital setting. Snacks, coffee, and tea are available to families. Families will find:
- A comfortable room
- Complimentary coffee, tea and snacks
- Kitchenette with a microwave
- Free Kaleida WiFi
- Toys for children and small activities
- Laundry facilities – Tide Pods provided
Happy Wheels Cart
Our Happy Wheels Cart is designed to surprise families who wait hours at the hospital without leaving their child’s bedside. Our Cart travels room to room offering patients and families complimentary beverages and snacks as well as activities to help pass the time. Listen for our Cart jingle in the hallways on Tuesday, Thursday and Saturday.