Accountability

Ronald McDonald House Charities of Western New York (RMHC of WNY)
780 West Ferry Street
Buffalo, NY 14222
716-883-1177

© RMHC 2018

The following trademarks used herein are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

RMHC is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to RMHC are deductible. Donors should consult their tax advisor for questions regarding deductibility. The RMHC EIN is 16-1271311. A copy of the RMHC determination letter is available upon request.

At Ronald McDonald House Charities of WNY, we know the healing power of togetherness.

As part of our mission to improve the health and well-being of children and families worldwide, we are committed to fostering an inclusive and equitable environment within our walls and in the communities we serve – today and every day.

The diverse backgrounds, opinions, and experiences of each community member help children, families, volunteers, staff, and partners feel safe, valued, and cared for. The individuals who make up our community represent rich cultural and ethnic backgrounds from around the world, and this diversity helps strengthen us.

We will never waiver in our commitment to this core value. As such, in line with our mission, we condemn all acts of racism and injustice, and we will never tolerate discrimination or any form of harassment, joking remarks, bullying, or other abusive conduct (including verbal, nonverbal, and/or physical conduct) that demeans or shows hostility directed at another in any of our programs.

Privacy Policy

Ronald McDonald House Charities of Western New York is pleased to provide all customers with information about its online privacy policy. Because we gather important information from our visitors, we have established this privacy policy to communicate our information gathering and dissemination practices. This policy is effective with respect to any data that we’ve collected about and/or from you.

Contact Information
780 West Ferry Street
Buffalo, New York 14222
[email protected]

Types of Information Collected and How It Is Used
RMHC of WNY only gathers personal information, such as first and last names, home addresses, e-mail addresses, phone numbers, and credit card numbers, when you voluntarily submit them. If you make an online donation, personal information will be collected from you to process that donation. This applies to donations made directly to the RMHC of WNY and to donations made indirectly by purchasing tickets or other items associated with charitable events run for the benefit of RMHC of WNY.

By providing your personal information, you give RMHC of WNY permission to, and we may use personal information collected from you to send you information, such as RMHC of WNY updates or information regarding new Ronald McDonald House openings, fund-raising campaigns, or major grant initiatives. If you elect to opt-out of receiving such materials, we will not send them to you.

Security of Donor Information
Donor information is stored in a donor management database at RMHC of WNY. Access to the database is restricted to persons with a legitimate business need to access or modify the information contained therein.

Sharing of Personal Information
Companies and/or individuals may be engaged by, or volunteer with, RMHC of WNY to perform a variety of functions for the benefit of RMHC of WNY, including, without limitation, assisting with donation collection, providing technical services for our Internet sites, assisting with organizing and/or operating charitable events run for the benefit of RMHC of WNY, etc. Such companies or individuals may access personal information if RMHC of WNY deems such information helpful or necessary in performing such functions on behalf of, in connection with, or for the benefit of RMHC of WNY. However, these companies and/or individuals may use such personal information only to perform the function designated by RMHC of WNY and not use it for any other purpose.

Other than as provided in this privacy policy, RMHC of WNY does not sell, transfer, or disclose personal information to third parties.

RMHC of WNY reserves the right to use or disclose any information as needed to satisfy and comply with any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.

Access
If you have any questions, or at any time you would like to correct the personal information we have about you or would like to change your preferences for contacts from us, you can let us know by contacting us at the postal address or email address listed below. To review any personal information we have about you or to ask us to delete that information or to stop further use of the information, don’t hesitate to contact us through the address listed below. We may retain and use your information to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

If you want to unsubscribe from our email list, please use the unsubscribe link at the bottom of our newsletter emails or contact us through the postal address listed below. It may take up to two weeks to remove you from all of our email newsletters if we have one in production when you request to be removed.

Cookies
“Cookies” are information an Internet site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow a certain Internet site to remember important information that will make your site more convenient to use. Like most Internet sites, RMHC of WNY uses cookies to improve your online experience. For example, we track the total number of visitors to our site on an anonymous, aggregate basis. We may also use cookies to remember when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on your browser’s “Help” section to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the RMHC of WNY website.

We use Google services, such as Google Analytics, as well as other third-party vendors that place first-party and/or third-party cookies on a browser across our websites. Google Analytics is a web analytics tool that helps websites and online services collect and analyze information about how visitors use and interact with their sites and services based on information collected and analyzed through Google Analytics sites and services. Google Analytics uses first-party cookies to track visitor interactions and to collect information about how visitors use our site. Google Analytics collects and reports usage information anonymously without individually identifying particular visitors.

Google’s ability to use and share information collected by Google Analytics about your visits to our site is subject to the Google Analytics Terms of Use published at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy published at http://www.google.com/intl/en/policies/privacy/. Disabling cookies on your browser may be able to prevent Google Analytics from recognizing you on return visits to our site. To opt out of Google tracking, please visit their opt-out page.

No Collection of Children’s Personal Information
This site is a general audience website that is not directed at children under 13 years of age. We do not knowingly collect any personally identifiable information from children under 13 years of age. We reserve the right to delete any information we believe violates this privacy policy.

Online Tracking / Do Not Track
We do not track our visitors across third-party websites to provide targeted advertising, and therefore, we do not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your internet browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

Notice to California Residents – Your California Privacy Rights
Under California Civil Code Section 1798.83 (known as the “shine the light” law), California residents have a right to request an information-sharing disclosure from a business to which they have provided personal information and which has disclosed their personal information to a third party in the prior calendar year for that third party’s direct marketing use (i.e., not for use in the business’s marketing).

Other than as explicitly described in this Privacy Policy, we do not share your personal information with a third party for that third party’s direct marketing use unless we have your opt-in consent. To request information-sharing disclosure under this law, please email us at [email protected]. Please note that, under this law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any requests not sent to the above-designated email address.

Links to Other Sites
We may offer links to sites not operated by RMHC of WNY (“Third Party Sites”). The terms of this privacy policy do not apply to any such Third Party Sites. If you visit any third-party sites, you should review their privacy and other policies to evaluate how your personal information is handled. RMHC of WNY is not responsible for such sites’ privacy practices or content.

Social Media Platforms
Our website includes social media features, like a Facebook button for accessing the RMHC of WNY Facebook page. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to ensure the feature functions properly. Social media features and widgets are hosted by a third party or hosted directly on our site. We also maintain a presence on social media platforms like Facebook, Twitter, and LinkedIn. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the platforms themselves. The companies’ privacy policies govern your interactions with those features and platforms.

No Liability
You understand that unauthorized parties may access electronic communications when communicated across the Internet, network communications facilities, or other electronic means. You agree that we are not responsible for any electronic communication and/or any of your data which may be lost, altered, intercepted, or stored without authorization during the transmission of any data across networks not owned and/or operated by us. We do not guarantee that your information will not be misused or disclosed to third parties. We will not be liable for any such misuse or disclosure.

We Operate in the United States
Our servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy, including offering a data processing agreement. By using the RMHCWNY website, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this policy.

Changes to our Privacy Policy
Our privacy policy was last updated on March 10, 2021. RMHC of WNY may need to change its privacy policy from time to time, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.