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Hospital volunteers

Support for families and children at local hospitals

We rely on volunteers to extend our signature RMHC hospitality to our hospital guests.

As a volunteer at OCH, you can support families who visit the Ronald McDonald Family Room and Family Laundry Room and walk to the patient’s bedside with our Ronald McDonald Hospitality Cart.

  • Program Schedule: Our Hospital Programs run seven days a week. Shifts are available Monday through Friday from 8:00 AM to 2:00 PM and Saturday and Sunday from 8:00 AM to 11:00 AM, each lasting 3.5 hours.
  • Requirements: Volunteers must be 18 years or older, complete the John R. Oishei Children’s Hospital (OCH) Annual Health Assessment, and attend the OCH Mandatory Volunteer Orientation, which includes HIPAA and RMHC of WNY training.
  • Commitment: Volunteers are asked to commit to two 3.5-hour shifts per month. (We understand some volunteers may have extended absences during the year and welcome participation whenever you’re available.)
  • Volunteer Benefits: After each 3.5-hour shift, volunteers receive a free parking pass and a $6.00 meal voucher.

As a volunteer, you will:

Welcome and acquaint visitors to the Hospital Programs offerings

Provide support to patients and families.

Prepare drinks and snacks: Make coffee and display beverages and snacks.

Organize supplies for the kitchenette and Hospitality Cart

Push our Hospitality Cart on the patient floors, visiting patients and families.

Tidy the room and cart: This will include wiping the counters and the refrigerator and cleaning small spills. (Heavy cleaning is done by Kaleida staff after hours)

Questions? For further information, contact Katie Conway, Volunteer Coordinator, at the Ronald McDonald House at 716-883-1177 or email [email protected]

NOTE: If you want to volunteer at the Buffalo Ronald McDonald House, click here.

Interested in becoming an RMHC of WNY Hospital Volunteer? Complete the form below!

  • Thank you for your interest in volunteering in our Hospital Programs. Please complete this short form. If you have questions, email Debbi at [email protected].
  • Contact Information

  • MM slash DD slash YYYY
  • Volunteer Availability

    Our hospital programs are operating daily - Monday through Sunday. Please choose the days you are available to volunteer.
    We have hospital programs at Oishei Children's Hospital and Sisters of Charity Hospital, both located in the city of Buffalo. Please choose which program you would prefer to provide volunteer support.
  • Verify form content

    I certify that the information contained in this application is correct to the best of my knowledge.  I consent to the Ronald McDonald House Charities of Western New York contacting, either verbally or by written request, employers or persons given as reference. For further information, contact Debbi Coniglio, Hospital Programs Manager via email at [email protected], or call Katie Conway, Volunteer Coordinator, at the Ronald McDonald House, 716-883-1177.
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